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When a quotation becomes more than just a proposal

The practical reality Many businesses assume that a quotation is non-binding. In practice, this is often not the case. A simple confirmation – even a short message such as “agreed” via email or WhatsApp – may already be sufficient to form a binding contract, even without a signed agreement. The key question is therefore not […]

Underperforming employee – what should you do as an employer?

The situation Is an employee not performing well? As an employer, you may consider dismissal due to underperformance. However, this is not something you can do lightly. If you do not follow the correct steps, the consequences can be serious.In a recent case, the Court of Appeal in The Hague ruled that a dismissal for […]

General terms and conditions: the foundation of your business

Many entrepreneurs see general terms and conditions as a formality: something that “comes with it” and sits somewhere at the bottom of the website. In reality, general terms and conditions are the legal foundation of your business. They determine how you work with customers, who is responsible for what, and who bears the risk if […]